Every debt collection begins with a personal preliminary examination of the debtor and a subsequent written reminder that complies with the legal requirements, if necessary also with proof of delivery.

Even an incorrect or incomplete cover letter can lead to financial losses and deadlines due to formal errors.

As a debt collection service provider in Frankfurt, we know the pitfalls as well as the legal requirements.

We ensure that your demands are formulated unambiguously and delivered reliably with proof of receipt, so that you do not have to bear the debt collection fees and damages to which you are entitled.

So you are currently entitled to almost 101% interest on your claim!

First reminder, second reminder, third reminder – and only then a hesitant call?

Not with us.

Because we know: paper is patient. But sometimes it takes a little more pressure to collect outstanding payments.

In order to speed up your debt collection management, we will contact your debtor by telephone, fax, email, WhatsApp or SMS promptly after the first or second reminder.

The advantage: At this point, many people who are late in paying are realizing that it is not just about an outstanding bill, but about people who have provided a service for them.

With experience and rhetorical skills, many “misunderstandings” can be clarified directly over the phone or, if necessary, in a telephone conference.

But not every debtor has a strong moral conscience or willingness to pay.

Some even act with criminal energy and intent "Cheater".

Instead of panicking, you should keep a cool head. Start investigating and get to the bottom of the matter. And find out how you can get your “money” immediately or in installments.

For us as debt collection service providers, this is the moment when we personally set out. If we meet the debtor directly on site, we will immediately collect the debt or retrieve your property. If this is not possible, we will clarify how and under what conditions the outstanding debt can be settled.

If the debtor refuses to talk, we will begin investigations on site to gain insight into his financial situation. If additional measures are then required, these can be initiated immediately after consultation without further delay.

If your debtor cannot be found locally, we will begin investigations, speak to landlords, neighbors and employers, and often also talk to family members, which ultimately leads to contact with the debtor or reveals their current whereabouts and serves to further prosecute them.

Pockets full of money, but an empty account: If your debtor acted intentionally, he usually knows how to make a court order for payment come to nothing. For you, this means that you won in court, but in fact you still have no money in your account.

“All in all, nothing but expenses” – you know that!

Judicial dunning proceedings are therefore only worthwhile if the debtor can prove that he is solvent.

During our work, we will of course determine whether your debtor can be successfully made to pay following a legally enforced claim (“enforcement order or titled claim”).

In addition, we are considering disrupting the economic situation to the extent that it will be almost impossible to continue doing business, as we will inform all of our affiliated customers and business information centers as far as possible.

So that your debtor is clear about one thing: If he does not pay, there will be serious consequences. Both the credit agencies for private and business customers as well as other business partners will be well informed about this in the future.

Despite reminders and enforcement orders, nothing can be obtained from the debtor?

Have you already written off your claims or are your claims about to expire? At MBI, we are experts in more than just debt collection.

We are also your specialist for the investigation of opaque financial situations.

We would be happy to explain to you in a personal conversation how you can stay up to date in the long term as to whether and when a debt instrument can be fulfilled.

Globalization and online trading offer a multitude of business opportunities. But with them come growing risks and attempts at fraud. Of course, you know that you can't expect millions in payments from the email prince if you receive spam emails promising an inheritance. But what about the company that has offered you a partnership or collaboration?

The spare parts supplier or the subcontractor to whom you want to outsource certain services?

The customer who wants to pay by invoice or the tenant for your property?

As a debt collection and investigation service provider with over 20 partners in the field of information and investigations, whether private or commercial.

We carry out creditworthiness and business checks quickly, discreetly and confidentially! This way you not only know whether your business partner is creditworthy, you also find out what their payment behavior and options are.